FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

To explore the various categories and products on our website, simply navigate through the menu bar or use the search function to find specific items. Each category is organized for easy browsing, allowing you to discover a wide range of products efficiently.

Our online shop offers a wide range of products, including cleaning supplies, spill kits, absorbents, safety products, and janitorial supplies. You can find everything you need to maintain a clean and safe environment for your business or home.

Customers can easily track their orders after purchase by logging into their account on our website. The order status and tracking information will be available, allowing customers to monitor the delivery progress of their purchases.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

We accept payments through Yoco Paygate, which allows customers to securely pay using various methods such as credit cards, debit cards, and other online payment options. Your transactions are safe and convenient with our trusted payment gateway.

Customers can apply various types of discounts during checkout by entering the discount code in the designated field before finalizing their purchase. The system will automatically calculate the discounted amount, providing savings on the total order value.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

No, absorbents are single-use and should be replaced after use to ensure optimal effectiveness for future spills.

Yes, for safety, it’s recommended to wear gloves, eye protection, and a mask if the product requires it.

Store your spill kits in a cool, dry place away from direct sunlight to ensure that all components remain effective.

Used chemicals and absorbents should be disposed of according to local hazardous waste guidelines.

It’s recommended to check your spill kit every six months to ensure all items are stocked and in good condition.

Store chemicals in a cool, ventilated area, ideally between 10°C and 25°C.

Simply rinse with water and mild detergent. For tougher stains, a chemical degreaser may be used.

Yes, SpillGuard absorbents are designed to be environmentally safe, ensuring no harm to surroundings when used as directed.

Rinse tools thoroughly after each use and allow them to air dry to prevent bacterial growth.

While many janitorial products are versatile, always read product labels to confirm surface compatibility.

Contact customer service within 48 hours of receiving a damaged item to arrange for a replacement or refund.

Yes, please contact customer service within 24 hours to adjust the shipping address.

Free shipping is available on orders over R20,000 within select areas. Additional charges may apply to certain regions.

Shipping charges are based on order weight, size, and delivery location.

Currently, SpillGuard ships within South Africa only. For international inquiries, please contact our support team.

Orders typically arrive between 2 to 14 business days, depending on the location.

Yes, once shipped, you’ll receive a tracking number to monitor your order’s progress.

We partner with reliable couriers for efficient and secure deliveries across South Africa.

Bulk orders over R20,000 receive a discount, but larger shipments may incur additional shipping fees.

Yes, express shipping options are available at an additional cost. Select this option during checkout.

To start a return, please contact our customer support with your order number.

Contact us immediately, and we’ll arrange to send the correct product at no additional cost.

Yes, we offer exchanges for products of equal or lesser value within the return window.

No restocking fees apply, but return shipping costs are the customer’s responsibility.

We accept returns within 30 days of purchase for unused products in original condition. Some restrictions apply.

We offer kits for oil, chemical, and general-purpose spills. Contact us for guidance on selecting the best kit for your needs.

No, spill kit absorbents are single-use and should be replaced after each incident.

Kits should ideally be stored indoors, but if outdoors, ensure they’re in a sheltered area to avoid moisture exposure.

Our spill kits handle a range of spills, including oil, chemical, and general-purpose clean-ups.

Each kit contains absorbent pads, socks, disposal bags, gloves, and instructions for safe spill management.

Yes, SpillGuard absorbents are designed to be eco-friendly when used as directed.

Our absorbents are versatile and can handle oil, chemicals, and general spills effectively.

No, SpillGuard absorbents are designed to be safe and non-flammable.

On average, each pad absorbs up to 0.5 liters, though capacity varies by type.

Yes, absorbent pads can be easily trimmed to fit the required spill area.

Use an appropriate spill kit to contain and neutralize any chemical spills.

Our chemicals are safe for most surfaces, but please check the product description for surface compatibility.

Yes, many of our chemicals are environmentally certified to minimize ecological impact.

Always use gloves, eye protection, and masks when handling chemicals to ensure safety.

Yes, several of our chemicals are designed for compatibility with high-pressure washing systems.

Our mop heads and brooms are built for heavy-duty use and durability.

Yes, many of our products are suitable for both indoor and outdoor cleaning.

Yes, replacement heads are available for all our mop handles.

Yes, our janitorial products are designed for both commercial and industrial environments.

FleetCare includes cleaners, degreasers, foam washes, and waxes for fleet maintenance.

Yes, several of our cleaning products are eco-certified and safe for the environment.

Yes, we offer several eco-friendly options within the FleetCare range.

Yes, our products are formulated to be safe on vehicle surfaces, including paint, chrome, and plastics.

FleetCare products are versatile and suitable for various vehicles, including trucks, trailers, and machinery.

Yes, certain products contain rust inhibitors for extended protection.